Returning Products

Customers have 14 days from receipt to return items prior to use. Accepting any returns after this period will be at the discretion of Ride Eng. An accepted return will be subject to a 10% restocking fee along with the original shipping and handling charges. All returns within 14 days of receipt will be refunded 100% less the shipping and handling charges provided the item is still in new condition (without any nicks or scratches) and can be resold to another customer. Be careful to package it in a similar fashion like it was received. Parts bouncing around inside a box will get damaged and void your warrantee. Once an item has been used, it can only be returned if a manufacturing defect has been discovered. WARNING: Any item we modify at the request of the customer CANNOT be returned for a refund regardless of reason.

To return an item, box it up accordingly and mail to:

Items to Include With Your Return

• Receipt - to ensure your account is credited appropriately, include a copy of the receipt.
• Contact Information - include a phone number and/or an e-mail address in case we need to contact you.